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Please choose the option below that best describes you.
I am a Patient
Patients can request medical records for their own use or to be sent to healthcare providers for continuing care.
I am a Patient Representative
Patient representatives (such as parents/guardians or conservators) are authorized to make medical decisions for the patient.
I am a Third Party
Third parties are any other requestors, such as attorneys and insurance companies, requesting records on behalf of their clients.
Other Options
We are in the process of adding additional online ordering options for non-patients and for delivery to third parties.
If you are not a patient, or you want your records delivered to a third party, please click here to download a request form. It is extremely important that all your information is accuarate, and that the information of your receiving party is accurate. We will need all of their information, but most importantly, their fax number and/or email address must be correct. Without this information we will not be able to complete your request in a timely matter. If you provide us everything accurately your request will be processed in 1-2 business days. Please complete the fillable pdf authorization and email it to roi@promedcopy.com.
Thank you for your patience while we update our site. If you have any questions, you can contact our office at (530) 241-2971 or drop an email to our staff at helpteam@promedcopy.com.
Please choose how you would like your records delivered.
I want to Download My Records
This is the fastest and easiest option. You'll be notified when your records are ready and you can download them immediately.
I want My Records on CD
You can order a physical copy of your records on CD. You'll be notified when they are ready for pickup, or you can choose to have them mailed to you.
I want My Records Sent to Someone Else
You can request your medical records be sent to someone else such as your doctor for continuing care.
Enter Tracking Number
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